Robert Half Office Team Customer Service Representative in Woburn, Massachusetts
Growing Company Seeks Customer Service Representative! Are you looking to expand your career as a Customer Service Representative? OfficeTeam has an excellent job opportunity for an articulate, highly-skilled candidate. Are you always outgoing and sociable? This could be a great position for you. This position is based in a dynamic and fast-paced environment. This Customer Service Representative position is based in the Woburn, Massachusetts region and is a short term temporary employment opportunity. Your responsibilities in this role - Field and send out send written business correspondence - Provide accurate, friendly customer service in a timely fashion - You will likely support business development and client referral goals by actively cross-selling and referring customers - Receive and place telephone calls
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.981.6731 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2018 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Req ID: 02941-0010342426
Functional Role: Customer Service
Postal Code: 01801
Compensation: $14.25 to $16.50 per hour
Requirements: - 2+ years' experience with performing in a goal-driven customer-focused environment preferred - Excellent customer service and office administrative skills - Microsoft Office knowledge required - Proven computer skills - Comprehensive knowledge of customer service - Strong communication skills and able to receive criticism well - Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity - A consistently positive approach to your work that is rooted in a businesslike professionalism - Ability to interact effectively with internal and external partners and clients/customers - Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Experience performing extensive research to resolve complex customer inquiries If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!