Carbon Black, Inc. Sales Analytics Manager in Waltham, Massachusetts

Sales Analytics Manager

Sales Operations and SupportWaltham, Massachusetts



Why Carbon Black?

At Carbon Black, you’ll have the chance to make an impact in the ever-evolving cybersecurity space. Our advanced technology tackles even the toughest challenges and stays ahead of the latest threats.If you want to join an agile fast growth company that’s building leading edge cloud based security solutions, then Carbon Black is the place for you. Driven by passionate people who are dedicated to making the world safer, led by a world-class leadership team and enabled by a market-leading product, it’s no wonder we’ve been named a “Top Place to Work” by the Boston Globe for four consecutive years. Join us!

Why You Matter

Reporting to the Director of Business Intelligence and Planning, this role will be a critical business partner for sales and service management for our international markets. This role will leverage business/sales analytics to provide critical insights into trends and performance, proactively making recommendations and proposals to improve business/sales performance and optimize resources. As an expert in measuring KPIs, developing balance scorecards and data visualization oriented charts to enable transparency and insights to achieving business/sales goals, this role is critical to our success at Carbon Black.

What You’ll Do

  • Business/Sales analytics partner - Quantitatively work with sales leadership and management to develop reporting, analytics and models that track all aspects of sales and customer retention across international markets.

  • Generate insights - Identify, analyze, and interpret trends and patterns of large data sets vs business goals to generate meaningful operational and commercial insights. Partner closely with sales and service leadership to develop actionable and measurable programs that accelerate revenue, increase sales productivity/attainment and increase customer retention. Perform deep analysis on the leading, in-process, and lagging indicators correlating to the overall sales and customer health.

  • Evolve analytics capability – partner with IT and leverage best practices and expertise in data visualization to develop our Qlik, Gainsight, Salesforce and other business intelligence platforms to meet our evolving business needs and analytics goals.

  • Drive action - Build a strong internal network of experts and resources that can help drive effective change. Package and position recommendations to executive and sales management through a balance of quantitative and qualitative analysis.

What You’ll Bring

  • 5+ years of proven experience in analytics roles in Management Consultancy, Finance, Sales Operations or Customer Operations.

  • An expert in defining business KPIs, Balanced Scorecards, business modelling, visualization of data to leverage broad data sets to generate critical business insights aligned to achieving commercial goals.

  • Strong background in business analytics leveraging platforms such as Qlick, Salesforce and Excel, expert in report writing, excel modelling and data visualization.

  • Expert in solving complex problems through data and analytics, but providing insights that are logical, data driven, simple to understand and aligned to business goals.

  • Excellent team and operational leadership skills, with excellent interpersonal, collaboration and partnering skills.

  • A Bachelor’s degree in Economics, Finance or analytics related subjects.

  • Experience working with international sales teams and markets a plus

Who We Are

Carbon Black is the leading provider of next-generation endpoint security. Carbon Black’s Next-Generation Antivirus (NGAV) solution, Cb Defense, leverages breakthrough prevention technology, “Streaming Prevention,” to instantly see and stop cyberattacks before they execute. Cb Defense uniquely combines breakthrough prevention with market-leading detection and response into a single, lightweight agent delivered through the cloud. With more than 13 million endpoints under management, Carbon Black has more than 3,600 customers, including 30 of the Fortune 100. These customers use Carbon Black to replace legacy antivirus, lock down critical systems, hunt threats, and protect their endpoints from the most advanced cyberattacks, including non-malware attacks.

Carbon Black, Inc. is an EEO/AA employer. Carbon Black is an inclusive employer that believes in workplace equality, supports diversity, creates a welcoming environment, and respects the unique qualities each individual brings to the company.