Deltek Systems Account Mgr in US Woburn, Massachusetts
3771BRCompany Summary:Deltek is the leading global provider of enterprise software and solutions for government contractors, professional services firms and other project-based businesses. For decades, we have delivered actionable insight that empowers our customers to unlock their business potential. 22,000 organizations and millions of users in over 80 countries around the world rely on Deltek to research and identify opportunities, win new business, recruit and develop talent, optimize resources, streamline operations and deliver more profitable projects. Deltek – Know more. Do more.® www.deltek.comAuto req ID:3771BRExternal Job Title:Account Manager - Support SpecialistPosition Responsibilities:Your main responsibility will be maintenance renewals of assigned customers. From the initial contact with the existing customer to the administration of the final renewal. You will work directly with the customer, peers, managers and other departments.
You will work to deliver Customer Care revenue targets within Customer Care and you will also be responsible for general support inquiries.Work Location:US Woburn, MA Qualifications:Strong oral and written communication (English)
Superb customer service skills
Good with numbers
Refined problem-solving skills
Able to multi-task in a fast-paced environment
Must have the ability to work independently and be self-motivated