JVT Advisors Help Desk Engineer in Swampscott, Massachusetts

We are looking for a Desktop Engineer who will be responsible for developing and implementing the strategic design and management of the enterprise workstation environment. This individual will also assist in developing and executing the short and long-term strategic roadmap for enterprise client-based software, including the review and selection of tools and technologies.


  • Planning, designing, and implementing innovative desktop and laptop hardware and software solutions that are aligned with divisional, enterprise, and customer-specific goals

  • Defining and executing a continuous-improvement strategy for upgrading and supporting workstation-based operating systems in both a Windows and Linux computing environment.

  • Leading or working on a project team to deliver desktop support services and assisting in defining project scope and limitations. Work with other infrastructure engineering teams to ensure that all components work together to meet objectives and performance goals as defined in the requirements.

  • Providing technical direction to the Desktop Support and Help Desk teams to solve problems that require an increased level of troubleshooting discipline, technology acumen, and creativity.

  • Writing system documentation, including technical specifications, procedures and definitions for the technical standards.


  • Bachelor's degree in information science, computer science, operations research, business or engineering or equivalent combination of training and experience.

  • 5+ years of experience in a desktop engineering role supporting a large enterprise environment

  • Must have enterprise-level experience as a Desktop Architect/Engineer with extensive Windows 7/10 systems build and deployment/migration experience.

  • Proven technical experience with Group Policy, asset management, and package deployment tools.

  • Working in a fast-paced environment with experience in managing multiple tasks simultaneously and prioritizing work efforts.

  • Demonstrated knowledge of architecture, design and implementation skills related to desktop engineering.

  • Experience in designing, developing, and managing the deployment of Windows 7/10 Enterprise and Operating System configuration baselines.

  • Systems Center Configuration Manager 2012/2016 and application/process automation.

  • Microsoft Application Virtualization.

  • Virtualized application delivery via Citrix, App-V and VDI.