Staples Assistant General Manager – Needham, MA in Needham, Massachusetts

Description

Position Summary:

Establish and maintain an environment to support Easy Sales and Service.

General Purpose:

Customer Service, Operations, Results, People Development, Sales Management

Role Qualifications:

  • Teach and reinforce behaviors that result in managers and associates delivering Easy Sales and Service

  • Assist in coordinating and managing all store operations

  • Develop associates to achieve results

Position Responsibilities:

  • Supervise, recruit, train, develop, coach and communicate with all associates and managers as well as assess performance

  • Ensure a positive customer experience

  • Achieve store level sales and earning goals

  • Supervise store security and safety

  • Maintain adherence to all company policies and procedures

  • Perform other related duties as assigned

Qualifications

Essential Skills and Experience:

  • Analysis: gathers specific and relevant information to fully understand problems

  • Decision Making: uses the appropriate knowledge, information and expertise in making decisions

  • Planning: establishes clear, realistic timelines to accomplish objectives

  • Managing Execution: delegates responsibility and conveys clear expectations to the appropriate associates

  • Financial Acumen: draws accurate conclusions from financial and quantitative information

  • Focus on Service: identifies and anticipates customer requirements, expectations and needs

  • Engage and Inspire: projects a positive image and serves as a role model to others

  • Developing Others: provides feedback, coaching, and guidance to enhance other’s development

  • Building Relationships: relates to people in an open, friendly, accepting manner

  • Leveraging Diversity: creates a respectful and inclusive environment

  • Results Orientation: demonstrates a strong drive to achieve meaningful results

  • Adaptability: adapts appropriately to competing demands and shifting priorities

Preferred Skills & Experience:

  • Bachelor’s Degree in Business Administration or related field

  • One to three years progressive retail experience

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.