Wegmans Maintenance Customer Service in Natick, Massachusetts

Title: Maintenance Customer Service Location: MA-Natick-NATICK, 1245 Worcester St, Natick, MA 01760 Other Locations:

Want a job you’ll LOVE? Our stores depend on their Maintenance teams to keep the entire operation running smoothly. In this position, you’ll be providing incredible service to each department by quickly and efficiently responding to calls regarding spills, breaks, or other accidents, as well as maintaining the general upkeep of store grounds. If you prefer to be behind the scenes and use a hands-on approach, this could be the role for you! Check out our latest Grand Opening! http://www.youtube.com/watch?v=Qv8Kfi98Zgw

How do I make a difference? Providing Incredible, Knowledge Based Customer Service• Keep the store in pristine condition, as well as assist customers in location with items throughout the sore and answer any questions they might have• Promptly respond to all maintenance calls by attending to spills, breaks or other accidents as well as changing light bulbs, unclogging drains, etc.

Ensuring High Quality Products & Ingredients

Complete all assigned task which include cleaning and restocking restrooms, vacuuming carpets, sweeping floors, emptying garbage cans, cleaning windows in the vestibule, cleaning office, maintenance of conference rooms and other jobs to be determined by store needs

Perform preventative maintenance on equipment, machinery, sidewalk and/or parking lot throughout the store in general; identifying any potential dangers or hazards and reporting them to the Maintenance Coordinator, Front End Manager, Service and/or Merchandising Manager

Keep an organized, well-stocked and simplified supply room and maintenance station and ensure supplies are available to quickly answer a maintenance call

Properly handle products, use of equipment, keep accurate logs and follow sanitation practices in accordance with food and human safety guidelines, and Simplification 5S procedures Living Who We Are

Support, encourage, and respect co-workers

Work with supervisor to set and achieve goals for professional development

Comply with Wegmans Policies and Work Rules, as well as, federal and state laws

Maintain open lines of communication with supervisors and coworkers to ensure the most efficient operations in the department

Seeking Candidates Who…

Live our values: caring, respect, empowerment, making a difference, high standards

Possess teamwork & diversity awareness

Seek continuous learning opportunities

Provide incredible customer service

Ensure food & human safety

Possess organizational skills

Are able to problem solve

Possess effective communication skills

Preferred Skills and Experience

Customer service experience, preferably in a grocery or retail setting

Custodial/janitorial experience

Possess delegation skills and clearly communicate expectations in a positive way, assess employees' abilities when assigning tasks and follow-up to ensure their completion

Work Environment

Work involves continuous interaction with customers and co-workers in a fast-paced environment

Typical motions include repetitive hand and arm movements, lifting, bending, reaching, and working with cleaning chemicals and materials

Responsible for moving and lifting an average of 1 – 10 pounds of product with the maximum weight lifted of 50 pounds rarely

Basic tools & Equipment must be able to use ladder, baler, compactor, power equipment

Will spend the majority of time on his or her feet and stand without a break for up to 4 hours

May be exposed to various allergens
* Employment at Wegmans may be contingent upon your completion and our evaluation of a drug screen and/or criminal background check. All Applicants will be screened; only those closely matching the job posting will be interviewed