MIT Lincoln Laboratory Network Engineer in Lexington, Massachusetts

Requisition ID: [[id]]

Network Engineer I

Position Summary:

The Network Engineer I will contribute to a team responsible for the day-to-day operaton and monitoring of the Laboratory's Enterprise Networks. The successful candidate will assist in the installation and maintenance of production network routers, switches, firewalls and other networking devices in use at the Laboratory. This position requires a basic knowledge of LAN/WAN systems to help install internal and external networks. This position also requires someone with a basic level of troubleshooting and analytical skills to work with others to quickly diagnose and resolve network issues.

Primary Duties:

  • Set up, configure, and support network equipment in use at the Laboratory to include but not limited to routers and switches.

  • Assist with maintaining current documentation of related corporate network implementations and updated changes.

  • Basic involvement in troubleshoot network systems.

  • Provide network project support to network engineers with the implementation of enterprise and operational service upgrades and new initiatives.

  • Provide first level troubleshooting support with phone triage of the Network Hot Line and resolving Help Desk tickets assigned to the Network Communications Services team.

Qualifications - Required knowledge & skills:

  • Associates Degree in Computer Science or Certifications in Network Technologies, Information Systems, or other related disciplines (preferred).

  • 0 - 2 years of experience in the field or in a related area.

  • General knowledge with routing and switching technology.

  • Basic understanding TCP/IP protocols.

  • Ability to work analytically in a problem-solving environment.

  • Excellent customer service skills.

  • Ability to learn new technologies and disciplines quickly.

  • Ability to function effectively in a fast-paced team environment.

  • Ability to obtain and maintain a security clearance.

Other:

  • Demonstrate the ability to learn new technologies and disciplines quickly.

  • Ability to function in a team oriented environment with regular supervision.

  • Occasional off-hour/on-call support is required. This role requires participation in an on call schedule as well as flexibility for some after-hours work performing upgrades and installations. It also entails responding to service and system outages and other problems during and after business hours as necessary.

  • This position requires an individual with basic communication (both verbal and written), organizational, and analytical / problem-solving skills. The individual must be able to work in a fast-paced environment and perform tasks with a high degree of quality, while following existing processes and operational procedures. Additionally, the position requires the ability to work with members of other teams and staff to meet all necessary department and organizational goals.

MIT Lincoln Laboratory is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, or genetic information; U.S. citizenship is required.