Colwen Management Breakfast Attendant in Concord, Massachusetts

The Residence Inn by Marriott Boston Concord is seeking an engaging, friendly, detail oriented Breakfast Attendant. This individual will provide extraordinary service, while creating memorable experiences for our guests. GENERAL RESPONSIBILITIES: ?Acknowledge and welcome each guest with a smile, eye contact, and a friendly greeting (use guest name whenever possible) ?Complete open and close duties including but not limited to; necessary supplies and tools, cleaning of all equipment, cleaning of prep space and kitchen area ?Inspect cleanliness and presentation of all china, glass and silver prior to use ?Maintain cleanliness of work, breakfast area and guest area during shift ?Ensure food safety (correct time and temperature control and HAACP guidelines) ?Ensure personal hygiene at all times to ensure food served is safe for consumption including, handwashing, hat/hair net, appropriate footwear ?Monitor food quantity of prepared food and served to control food waste ?Adhere to all applicable Colwen/brand standards ?Notify manager if food product does not meet specification ?Complete close duties, including but not limited to; store reusable items, break down goods, clean and break down equipment, prep and serving areas, return equipment to proper storage area, lock refrigerator, restock items, turn off lights and equipment ?Have knowledge of guest rooms, amenities, features and services offered at property ?General understanding of hotel operations, any changes, new procedures and events ?Understand emergency procedures and how to act on them ?Report any unusual occurrences to manager ?Perform other duties as assigned Qualifications ?Previous experience in food service ?Friendly and motivated with strong customer service focus ?Basic HAACP ?Proficient in English language (bilingual strongly preferred) ?Must be willing to work holidays and weekends ?Must be willing to work early morning hours