Colwen Hotels Transportation Manager in Chelsea, Massachusetts

We are looking for a high energy Transportation Manager to oversee the Shuttle Transportation Operations of a group of Hotels in the Boston Logan Airport Chelsea Area:

  • Coordinate and oversee the logistics for guest and airline crew shuttle transportation for a cluster of assigned hotels

  • Schedule assigned van driver based on demand and occupancy

  • Be aware of monthly airline crew schedules and adjust staffing accordingly

  • Ensure proper documentation/files for each driver are up to date and in accordance with DOT standards

  • Ensure all drivers have current DOT medical cards and Massport PSID badges

  • Ongoing review of staff to ensure adherence to established policies and procedures for Colwen shuttle drives

  • Ensure all vans are maintained to US DOT standards

  • Manage preventative maintenance program for fleet

  • Maintain documentation for all fleet repairs

  • Ensure pre and post trip inspections are in an organized manner and filed

  • Maintain all WEX gas card records/receipts (daily, weekly, monthly)

  • Track scheduled pick up and drop off for airline crews and guests

  • Assist in driving van as needed

  • Ensure impeccable cleanliness standards of interior and exterior of fleet

  • Ensure ongoing communication with front desk team and drivers

  • Ensure excellent guest experience by trouble shooting and resolving all van related issues in assigned hotel(s)

  • Adherence to all Colwen/Brand Service and Safety Standards

  • Track GSS and SALT surveys for areas of improvement and efficiency

  • Awareness of any changes in traffic patterns/routes implemented on local roads

  • Ensure all new hire paperwork, and all pertinent personnel documents are filed appropriately and maintained in accordance with Colwen HR practices

  • Perform technical and administrative duties, including, but not limited to; writing and reviewing reports; e.g. profit and loss, yield management, capital budgeting planning, payroll, etc.

  • Valid driver’s license

  • Excellent driving record

  • Prior Hotel Transportation Management experience preferred

  • Vehicle maintenance and safety knowledge

  • Knowledge of Area, City, State and airport traffic law

  • Familiar with common computer software programs

Colwen Hotels offers a comprehensive rewards and compensation package for eligible associates that includes:

  • Opportunities for advancement and career growth

  • Warm and supportive work environment

  • Competitive Wages

  • Medical, Dental and Vision Insurance

  • Company-funded Health Reimbursement Account

  • Flex Spending Account

  • Voluntary Life Insurance

  • Short Term and Long Term Disability

  • 401(k) retirement plan with Employer Match after one year of employment

  • Paid Time off Programs

  • Holiday Pay

  • Jury Duty Leave and Bereavement Leave

  • Hotel Discounts

Colwen Hotels is an equal opportunity employer. EEO M/F/D/V