Colwen Hotels Sales and Catering Coordinator in Chelsea, Massachusetts

The BRAND NEW Holiday Inn Chelsea- OPENING SUMMER 2018-*-is seeking an experienced and passionate Sales and Catering Coordinator. The ideal candidate would have previous hotel sales and catering experience, and have a drive for success. If you have a passion for sales, a strong desire to work in a fast pace environment, and are looking for a new and exciting career opportunity we want to hear from you. *


  • Answer all incoming phone calls and pre-qualify leads in a timely and professional manner

  • Process all turnovers, prepare new client files, and properly close client files

  • Handle group blocks as assigned

  • Generate and distribute correspondence, group resume, BEO’s, weekly reports and other sales reports as requested by sales team

  • Manage and update group rooming lists, event orders and resumes

  • Act as a liaison between Sales, Banquets and Front office teams

  • Provide administrative support to the sales team including, but not limited to, answering phones, correspondence, assigning activities, assisting in site tours and reports

  • Create and maintain all filing systems and back up files for records, reports, and documents

  • Participate in local networking organizations, community, and industry events as assigned

  • Represent Colwen Hotels professionally in community and industry events

  • Previous hotel experience preferred

  • Select service brand experience a plus

  • Strong organizational skills

  • Strong presentation skills

  • Proficient in English language (bilingual a plus)

  • Excellent writing skills (grammar/punctuation/spelling)

  • Intermediate to advanced computer skills (experience with Fosse systems)

  • Familiar with common computer software programs (Microsoft)

  • Must be willing to work weekends and holidays

  • May require overnight stays

  • Some work in office

  • Must be willing to work varied/flexible hours

Colwen Hotels offers a comprehensive rewards and compensation package for eligible associates that includes:

  • Opportunities for advancement and career growth

  • Warm and supportive work environment

  • Competitive Wages

  • Medical, Dental and Vision Insurance

  • Company-funded Health Reimbursement Account

  • Flex Spending Account

  • Voluntary Life Insurance

  • Short Term and Long Term Disability

  • 401(k) retirement plan with Employer Match after one year of employment

  • Paid Time off Programs

  • Holiday Pay

  • Jury Duty Leave and Bereavement Leave

  • Hotel Discounts

Colwen Hotels is an equal opportunity employer. EOE M/F/D/V