Colwen Hotels Housekeeping Inspector in Chelsea, Massachusetts

The BRAND NEW Holiday Inn Chelsea- OPENING SUMMER 2018 *- is seeking detail oriented Housekeeping Inspectors with an eye for detail. The ideal individuals will have previous housekeeping experience, and have an extraordinary customer service focus. *

GENERAL RESPONSIBILITIES:

  • Inspect guest rooms and public spaces to ensure all cleanliness standards are met

  • Prioritize vacant rooms that need immediate cleaning and list of prospective check outs and assign rooms to housekeepers

  • Assign housekeeping staff duties and inspect work for conformance to prescribed standards of cleanliness

  • Communicate with Manager and/or Front Desk of rooms ready for occupancy

  • Inventory stock levels to ensure adequate supplies

  • Issue supplies and equipment to housekeeping staff

  • Notify Manager of any performance issues/concerns

  • Ongoing review of rooms, halls and lobbies to determine need for repair or replacement of furniture/equipment and make recommendations to management team

  • Conduct training of new employees, explaining Colwen policies, housekeeping processes and standards, and to demonstrate use and maintenance of equipment

  • Attend training seminars as directed

  • Attend staff meetings with department leaders to discuss policy, guest complaints and make recommendations for improvements in efficiency

ADDITIONAL RESPONSIBILITIES:

  • Supervisory experience in the Hospitality/Hotel industry

  • Specific brand knowledge is a plus

  • Strong Leader of people

  • Proficient in English language/Bilingual is a plus

  • Intermediate computer skills (experience with xx systems)

  • Familiar with common computer software programs

  • Must be willing to work holidays

  • May require overnight stays

  • Some work in office

  • Must be willing to work varied hours

Colwen Hotels offers a comprehensive rewards and compensation package for eligible associates that includes:

  • Opportunities for advancement and career growth

  • Warm and supportive work environment

  • Competitive Wages

  • Medical, Dental and Vision Insurance

  • Company-funded Health Reimbursement Account

  • Flex Spending Account

  • Voluntary Life Insurance

  • Short Term and Long Term Disability

  • 401(k) retirement plan with Employer Match after one year of employment

  • Paid Time off Programs

  • Holiday Pay

  • Jury Duty Leave and Bereavement Leave

  • Hotel Discounts

Colwen Hotels is an equal opportunity employer. EEO M/F/D/V