Suffolk University Student Financial Services Counselor in Boston, Massachusetts

Student Financial Services Counselor

StaffBoston, Massachusetts



Suffolk University invites qualified candidates to apply for our Student Financial Services Counselor position. This position along with others in the Office of Student Financial Services reports to the Assistant VP/Director of Student Financial Services. Counselors primarily assist students and parents with offering financing options and with negotiating the financial aid application process. Counselors also serve as a liaison with a variety of on-campus offices, departments and organizations. In addition, Counselors represent the Office of Student Financial Services on university committees such as Retention, Orientation, etc.

Primary/Principal Responsibilities:

Graduate student caseload– Serve as designated financial aid counselor for approximately one-half of the graduate student population. Responsible for all aspects of awarding financial aid to a portion of the Graduate student population.

Process Private Educational Loans– Determine and certify eligibility for these programs for all University students. Certify and ensure compliance for all private, alternative educational loans. Conduct annual RFI to determine recommend alternative educational lenders.

Exit counseling– Ensure compliance with this federal requirement for all University students. Provide exit counseling materials in accordance with federal regulations to all graduating and non-enrolled students.

Financial Counseling– Provide information to prospective and current students on financial aid and payment programs. Counseling students/parents on criteria and selection process for merit and need based programs, aid application procedures. Advising students/parents on federal, state and institutional financial aid policies. Counseling students/parents on specific loan terms repayment requirements, deferments and forbearance procedures. Offer presentations on financial aid at university sponsored events such as Admissions Info sessions, Suffolk Showcase and Family Weekend.

Other miscellaneous tasks as needed.

Requirements/Qualification: may include

  • Requires a bachelor’s degree and experience in a college/university financial aid office.

  • Preference for applicants with strong interpersonal and organizational skills.

  • Candidates should have attention to detail, public speaking ability, and desire to work in a fast-paced customer service setting.

Suffolk at a Glance

Suffolk University is a private, comprehensive, urban university located in the heart of downtown Boston. Our college green is the Boston Common. We are steps from dozens of historic sites including the Old State House, Faneuil Hall, and the Massachusetts State House. We have no real boundaries to our campus—Boston and Suffolk blend together.

Since 1906, Suffolk has been committed to creating an exceptional learning experience. Our vision is to be recognized as a dynamic institution that fosters engaged learning, rigorous scholarship, innovative thinking, and community collaboration across disciplines. We will ensure that Suffolk graduates are versatile and prepared for modern society and the new world market. We will provide rich curricula, experiential learning opportunities and professional mentoring through increased collaboration with alumni and community partners. We will recruit, mentor, and support a diverse faculty of teacher-scholars who are passionately committed to preparing our students to be leaders in the global community. We will inspire investment in a Suffolk community that is built on ethical, forward-thinking leadership, teamwork, and cooperation.

Suffolk University is an equal opportunity employer committed to a diverse community. We are actively seeking applicants from groups that might be under-represented because of race/color, gender, religion, real or perceived disability, national origin or LBGTQ status.

See yourself here with our terrific benefits package. Benefits include, but are not limited to:

  • Harvard Pilgrim medical/Delta Dental at low employee costs

  • Retirement options including both Standard Retirement Plan (SRP) and Voluntary Tax Deferred Annuity (VTDAP). The University contributes 9% to your SRP when employees contribute 5% after eligibility guidelines have been met.

  • All employees and faculty members who are at least half-time are eligible for the tuition free course benefit in the College of Arts and Sciences and in the Sawyer Business School. There are additional tuition benefits for spouses, domestic partners, and children.

  • Generous time-off program. Vacation accrues monthly. Vacation for part-time employees is pro-rated based on the employees’ regularly scheduled hours. Additional holidays are announced each year and are separate from the employee’s vacation allowance.

  • Pre-tax commuter benefit

  • Discounted home and auto insurance

Suffolk University conducts Criminal Offender Record Information (CORI) checks relative to prior criminal convictions and pending cases, as well as Sex Offender Registry Information (SORI) checks relative to prior sexual offenses committed as a contingent offer of employment for all positions. Suffolk University requires specific written authorization to conduct background checks. Failure to provide such authorization shall preclude candidates from being hired.