Suffolk University Graduate Admission Coordinator in Boston, Massachusetts
Graduate Admission Coordinator
Suffolk University invites qualified candidates to apply for our Graduate Admission Coordinator opening. This important member of our Admission Operations staff has both responsibilities interacting with prospective students as well as being a key point person for several outside vendors and inventory management. The coordinator also manages and trains our student employees and is a liaison with internship organizations.
Application Processing/Coordination– all aspects of assembling a complete student file for review; downloading and merging of application, scanning of materials, updating database as necessary, downloading of electronic reports from testing/evaluation services, management of miscellaneous credential file. Also, calculating domestic and international GPAs and making many standardized testing and English proficiency waiver decisions within proscribed guidelines. Oversee collection of proof of degree on provisionally accepted students.
Assisting Prospective Students– whether in person, on the phone, or on email, providing information on graduate offerings and requirements, counseling, triage of prospective student questions, directing people to additional resources (the website, departments, etc). Also includes entry/upload of prospect data to prospect management system (Ellucian Colleague or Slate) as needed.
Office management– ordering of supplies as needed, coordinating service visits for scanners, multi-function machines, printers, maintaining inventory. Work with Associate Director on keeping office in line with university retention policy. Tracking of budget for office supplies and sourcing of vendors for office materials not available from preferred university vendors.
Student Workers/Temporary workers– responsible for the hiring, training, and supervision of student employees (with oversight by supervisor and with assistance from Admission Assistants). Create training manuals for student workers. Supervise temps and interns over the course of the year as these employees are available.
Event Support– provide support at Graduate Admission events including but not limited to information sessions, seminars, and Open Houses.
Three to five years of relevant experience required, bachelor’s degree preferred.
Strong computer skills including: MS Office (Word and Excel), Outlook. Experience with Technolutions Slate CRM preferred.
Excellent written and oral communication skills.
Must be committed to providing the highest level of customer service and responsiveness.
Demonstrated experience working in a high volume, deadline oriented customer focused environment.
Proven ability to work independently and as part of a team.
Must be creative and proactive. Must have ability to manage multiple projects simultaneously and handle difficult situations.
Standard hours of this position are 8:45am to 4:45 pm, M-F.
Please submit your resume along with a cover letter for the position in which you are applying to.
Suffolk at a Glance
Suffolk University is a private, comprehensive, urban university located in the heart of downtown Boston. Our college green is the Boston Common. We are steps from dozens of historic sites including the Old State House, Faneuil Hall, and the Massachusetts State House. We have no real boundaries to our campus—Boston and Suffolk blend together.
Since 1906, Suffolk has been committed to creating an exceptional learning experience. Our vision is to be recognized as a dynamic institution that fosters engaged learning, rigorous scholarship, innovative thinking, and community collaboration across disciplines. We will ensure that Suffolk graduates are versatile and prepared for modern society and the new world market. We will provide rich curricula, experiential learning opportunities and professional mentoring through increased collaboration with alumni and community partners. We will recruit, mentor, and support a diverse faculty of teacher-scholars who are passionately committed to preparing our students to be leaders in the global community. We will inspire investment in a Suffolk community that is built on ethical, forward-thinking leadership, teamwork, and cooperation.
Suffolk University is an equal opportunity employer committed to a diverse community. We are actively seeking applicants from groups that might be under-represented because of race/color, gender, religion, real or perceived disability, national origin or LBGTQ status.
See yourself here with our terrific benefits package. Benefits include, but are not limited to:
Harvard Pilgrim medical/Delta Dental at low employee costs
Retirement options including both Standard Retirement Plan (SRP) and Voluntary Tax Deferred Annuity (VTDAP). The University contributes 9% to your SRP when employees contribute 5% after eligibility guidelines have been met.
All employees and faculty members who are at least half-time are eligible for the tuition free course benefit in the College of Arts and Sciences and in the Sawyer Business School. There are additional tuition benefits for spouses, domestic partners, and children.
Generous time-off program. Vacation accrues monthly. Vacation for part-time employees is pro-rated based on the employees’ regularly scheduled hours. Additional holidays are announced each year and are separate from the employee’s vacation allowance.
Pre-tax commuter benefit
Discounted home and auto insurance
Suffolk University conducts Criminal Offender Record Information (CORI) checks relative to prior criminal convictions and pending cases, as well as Sex Offender Registry Information (SORI) checks relative to prior sexual offenses committed as a contingent offer of employment for all positions. Suffolk University requires specific written authorization to conduct background checks. Failure to provide such authorization shall preclude candidates from being hired.