Pineapple Hospitality Company Door Person / Security in Boston, Massachusetts

Pineapple Hospitality is a rapidly expanding boutique hotel management company. We are looking for team members who are all about providing outstanding guest service—this is hospitality after all. We’re fun, a little quirky, and always striving to get better (that’s where you come in). Currently we have nine hotels in five states, with plans to continue growing. If you want to be part of a far-from-stuffy company with lots of opportunities, this may be the place for you.

Who We’re Looking For:


We’re looking for someone who is naturally friendly, outgoing and personable because you are the first face our guests see when they come into the restaurant. Our Door Person/Security is responsible for ensuring an excellent drinking/dining experience by delivering prompt, courteous and professional service.

What You Bring:

Friendly faces wanted. We are looking to you to set the table (so to speak) for a wonderful drinking/dining experience by warmly greeting everyone who walks through the door. We are looking for someone who can effectively interact with guests (as well as your own team members) and has a passion for customer service. Here’s what a typical shift may entail:

Communicating effectively with guests and answering questions.

Receiving and accurately recording reservations by phone or in person.

Proactively supporting the restaurant team while monitoring dining room activity.

Managing OpenTable to insure sections are equitably sat and servers are successful.

Being a warm and hospitable first point of contact for our guests.

Checking ID's at the door.

Routinely making rounds outside the restaurant.

Assisting staff in clearing and bussing tables.

Routinely walking through the bar and hotel lobby.

Informing supervisor or manager of any suspicious activity or concerns.

Where You’ve Been:

We’re looking for someone with a High School diploma (or equivalent).

Food Handler’s and Liquor Permits required.

Crowd Management Certificate required.

When You’re Here:

Be prepared to move around because any of the following actions may be required: standing/sitting, carrying/lifting up to 25 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there’s a great upside: in exchange for your flexibility we offer excellent pay, hotel discounts, F&B; discounts and the opportunity to be part of an anything-but-standard growing hotel company.

Department: Food & Beverage

Location: Boston, MA