State Street Chief of Staff/CAO, Global Services, Managing Director in Boston, Massachusetts

Chief of Staff/CAO – Global Services, Managing Director

Job description

Reporting directly to the Global Head of Global Services, the position would have a small team reporting into the role and be accountable for

Critical initiatives: drives a disciplined program to execute against the portfolio of high priority and critical initiatives in varying stages within the division to achieve annual business goals. e.g., offshoring program

Business planning & reporting: leads key activities for business planning sessions, budgeting processes, and regular performance tracking, e.g., monthly management reporting

Employee engagement:lead activities to enhance employee engagement, e.g., roundtable, engagement newsletter

Critical initiatives

 Defines goals, strategies and methodologies for business initiatives, including cost leadership

 Oversees all phases of the project life cycle, from initiation to completion, for multiple projects

 Manages overall project deadlines, and achievement of project milestones and financial targets

 Establishes and maintains relationships with product/service owners

 Continually assesses operating model and practices; drives cross-functional, cross divisional changes with a goal of improving quality and reducing expenses associated with running the business.

Business planning & reporting

 Leads key activities for business planning sessions, division leadership meetings, and Town Hall

 Leads key activities for budgeting and budget management process

 Leads key activities for regular reporting (e.g., monthly management report, monthly MC dashboard, daily service issue report)

Employee engagement

 lead activities to enhance employee engagement, e.g., roundtable, engagement newsletter, reward & recognition program


 Bachelor’s degree in Finance or Business (MBA Preferred)

 10+ years of business experience

 Track record of leading large initiatives & leadership skills

 Demonstrated negotiation, communication and presentation

  • Posted 13 Days Ago
  • Full time
  • R-574496