Tufts Medical Center Administrative Assistant I in Boston, Massachusetts

Administrative Assistant I

Department: Human Resources: Employee Health

Schedule: Full-Time Regular

Shift: Day Rotation

Grade: 6

Hours: 7;30-4pm

Job Details:

  • Atleast 1 year of experience required

  • Bilingual candidates are encouraged to apply

  • Customer service skills are required

  • Under general supervision, the Administrative Assistant ensures continuous, efficient and smooth operation of the department. The position accomplishes these tasks, in part, by assisting callers, taking messages, managing the department's calendar, placing purchasing orders and maintaining and up to date filing system. Performs standard secretarial duties for an executive of the hospital. Handles matters of a routine nature to conserve supervisor's time.RESPONSIBILITIES:Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards.Types correspondence, reports, memoranda, special projects, technical papers and related material for department staff as requested.Composes letters and memoranda from dictation, verbal direction or from knowledge of hospital policy and procedures.Schedules and coordinates meetings and facilities, which may include travel and lodging arrangements.Receives, handles, and transfers phone calls and messages within the department promptly and courteously.REQUIREMENTS:Ability to manage multiple, simultaneous tasks and prioritize according to established criteria and protocols. Basic to moderate computer skills. Windows 98 (Word, Excel, Access), e-mail and automated scheduling software and the ability to navigate through hospital-based computer systems.Ability to read, write and spell in English to ensure accurate message taking. Strong telephone and customer service skills.Strong interpersonal and communication skills are required and changing deadlines and the adaptability to change required.Level of knowledge generally obtained from completion of a high school diploma or equivalent, plus 6-12 months training in secretarial skills, including typing, word processing, spreadsheet knowledge and office procedures.1-2 year office experience.