PatientKeeper, Inc. VMware Systems Administrator in Waltham, Massachusetts

VMware Systems Administrator

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Job Description

PatientKeeper, Inc. is a dynamic company at the nexus of information technology and healthcare. For almost 20 years, PatientKeeper software has enabled physicians to work more effectively; now, as part of HCA, the largest healthcare provider organization in the U.S., we have even greater aspirations. Our current applications make it easier for physicians to place orders, reconcile medications, document encounters, and record charges, using popular computing and mobile devices – activities that are critical to improving patient care and clinical outcomes.

The Information Technology department is seeking a VMWare Systems Administrator to assist in our continued growth in these areas. This role will be responsible for the installation, configuration, and management of various technologies, including the following:


  • Responsible for maintaining the virtual infrastructure hardware, operating systems, and VMs on servers which support business processing requirements

  • Responsible for supporting client-facing colocation production and disaster recovery infrastructures

  • Maintain reliable, secure and high performing systems in a multi-domain, multi-site Windows Active Directory environment that consists of SQL servers, VMware vCenter 5.5, and Windows 2008/2012 servers

  • Responsible for maintaining the virtual infrastructure hardware, operating systems, and VMs on servers which support business processing requirements

  • Maintain, upgrade, and implement improvements to the VMWare vCenter infrastructure

  • Maintain, upgrade, and implement improvements to the VMWare ESXi infrastructure

  • Maintain VM templates for building servers in the virtual environment

  • Familiar with VMware or 3rd replication utilities used to support Disaster Recovery deployments

  • Proactively monitor event logs for changes or errors and take appropriate actions to resolve issues

  • Manage available virtual and storage resources within the infrastructure environment.

  • Collaborate with team members to resolve problems

  • Perform upgrades to operating systems and layered software packages (i.e., VDI components, Windows services, or other enterprise apps) as necessary

  • Create and maintain system documentation for updates made to the infrastructure environment

Qualifications: Required Education and Experience

  • Bachelors and 3 years of related experience or 7 years of related experience without a degree

  • Experience with VMWare vCenter 5.x or VMWare vCenter 6.x AND SQL server

  • Experience with VMware vCops reporting to identify performance bottlenecks and to facilitate capacity planning

  • Experience with Microsoft’s Windows Server 2008/2012

  • Knowledge of Windows infrastructure technologies (AD, DNS, MS Clustering)

  • Experience supporting Atlassian products, including Confluence, JIRA, Stash, and BitBucket

  • Experience supporting SAN technologies, including but not limited to EMC VNX, VNXe, Unity and Oracle ZFS/ZS3-2

  • Experience deploying and supporting Linux operating systems, including CentOS and Red Hat within VMware and on standalone Intel based servers

  • Experience supporting Cisco technologies, including IPSec VPN tunnel administration and troubleshooting

  • Ability to communicate clearly and effectively, both verbally and in writing, in order to discuss/document technical information

  • Ability to execute assignments within established timeframes and quality standards, while responding to immediate needs

  • Organized and detail oriented with excellent time management skills

  • Ability to multitask with propensity to handle urgent interruptions with poise and professionalism

  • Provides 24x7x365 support for critical back office and production infrastructure/applications as part of a formal on-call rotation

  • Provides personable, professional IT customer service to internal and external partners

For more information about us please visit,

Job Location

Waltham, Massachusetts, United States

Position Type