Dell Operations Specialist, Order Mgmt in Hopkinton, Massachusetts

Operations Specialist, Order Mgmt

Job ID R09608

Date posted 10/10/2017

Location Hopkinton, Massachusetts

Why Work at Dell?

Endless challenges and rewards. Opportunities on six continents. A team of colleagues fueled by collaboration. All this, and a company deeply committed to integrity and responsibility.

Partner closely with members of the sales division to support and help drive the success of business. The person in this role will be working closely with an analyst counterpart as well as sales leadership, operations, finance, and other organizations to ensure the goals of the business are met.

PRINCIPAL DUTIES AND RESPONSIBILITIES

  • Act as a trusted business partner to sales & leadership in your respective divisions to support and drive decision making.

  • Responsible for monitoring bookings throughout the year

  • Work with the sales management to accurately assign and manage accounts metrics. This includes developing operational models to ensure accuracy.

  • Responsible for account credits to the sales and pre-sales resources. Work with the commission team to ensure sales teams are paid correctly and to troubleshoot any issues that arise.

  • Responsible for communicating all operational initiatives, changes, best practices & formal announcements.

  • Develop and prepare ad hoc reporting on an ongoing basis to support initiatives.

SKILLS

  • Great organizational skills and ability to follow-through

  • Strong written and verbal communication skills

  • Ability to influence others to achieve results

  • Working knowledge of Microsoft Office products ( Strong Excel skills needed )

  • Ability to multi-task

  • Interpersonal skills

  • Sense of urgency

When you choose our company, you join a diverse world of innovative thought leaders. At our core is a commitment to workplace diversity, the sustainability of our planet, and community corporate involvement. We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities-all to create a compelling and rewarding work environment.

Dell is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. Dell encourages applicants of all ages.

When you choose our company, you join a diverse world of innovative thought leaders. At our core is a commitment to workplace diversity, the sustainability of our planet, and community corporate involvement. We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities-all to create a compelling and rewarding work environment.

Dell is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. Dell encourages applicants of all ages.

Job ID

R09608