Staples Sr. Procurement Ops Specialist in Framingham, Massachusetts


Job Summary

  • Subject Matter Expert (SME) on requisition, PO, setup process and triagefor both onshore and offshore support. Reviews and makes recommendations forprocess efficiencies for requisitioning triage across all sourcing categories.

  • Provide transactional support on Requisitions, POs, Invoices and ExpenseReports to ensure accuracy Provide buyer role triage support to obtain properreview of applicable requisitions within sourcing

  • Assist in supporting user adoption of Coupa, collaborating with systemadministrators, stakeholders and suppliers to drive increase use of catalogsand web forms

  • Generate various reports to monitor travel policy and corporate cardcompliance. Assist with communication of travel policy changes. Generateawareness of the travel online website and other general travel communications.Monitor preferred hotel program.

  • Compile metrics/reporting on all Coupa transactional activity and otherkey operational duties

  • Support the onboarding of Suppliers to the Coupa Supplier Portal (CSP).

Key JobResponsibilities

  • Continuouslywork to standardize requisitioning process across sourcing categories.

  • Responsiblefor ensuring that all requisitions in Coupa are properly reviewed andtransacted

  • Supports thebuilding and maintenance of requisitioning tools to achieve cost control andstructure for all indirect spend requisitioning

  • Supports andmigrates purchasing practices into the Coupa system for expanded cost controlfrom $350k to $2.4B

  • Reviews andrecommends process improvements for requisitioning across categories.

  • Drivesawareness of the travel policy and program.

  • InternalCommunications: Coordinates with Category Sourcing Managers and Directors toadminister sourcing triage and workflows. Work with Staples associatesthroughout the organization and represent Global Procurement at internalmeetings as Coupa operational subject matter experts (SME)

  • External:Manage registration process with suppliers for the Coupa Supplier Portal andtrain suppliers how to transact in Coupa

  • Providedirect support/training to business users and suppliers on Coupa system.Support the off-shore teams with guidance on requisitioning, contract uploadsand CSP enablement and general support.



  • Bachelorspreferred

  • 2-4 years’experience in operational roles driven by clear performance metrics

  • Understandingof requisitioning/purchasing practices in a large organization

  • Experiencewith Procure-to-Pay (P2P) systems

  • MicrosoftExcel and Word

  • Continuouslywork to standardize requisitioning process across sourcing categories.

  • Accuracy andtimeliness of purchasing requisitions

  • Enablementof suppliers on the Coupa Supplier Portal (CSP).

Staples is an Equal Opportunity Employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender identity, sexual orientation, age, nationalorigin, protected veteran status, disability, or any other basis protected byfederal, state, or local law.