Compass Group, North America HR BUSINESS PARTNER in Cambridge, Massachusetts
HR BUSINESS PARTNER 10/3/17Connecticut-Hartford, Connecticut-New Haven, Connecticut-Stamford, Connecticut-Waterbury, Massach...
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Job ID: JA10031781725Great People. Real Opportunities.Description:
Click here to Learn More about a Career with Compass Group
A family of companies and experiences
As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. Our 200,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states.
Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!
great people. great services. great results.
Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.
The HR Business Partner will be supporting Healthcare clients in the Northeast Region.
Provides field and corporate support to healthcare operations business partners at the RVP and RM level with emphasis in litigation avoidance activities including providing training at regional and district meetings, associate relations, DOL and OFCCP audits, as well as coordinates field based HR training. Content expert regarding HR policies, procedures, programs and state and local employment legislation.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Associate Relations Duties:
Investigates and advises management in appropriate resolution of associate relations issues that arise either as an escalation or as a result of a direct request from operations
Is content expert regarding policies, procedures and programs
May represent organization at personnel-related hearings and investigations
Supports internal customer survey and associate satisfaction interpretation/feedback process and action planning and follow-up
Attends RVP/RM meetings to increase HR visibility, conduct classroom training, provide assistance and implement district and region HR initiatives
Uses associate satisfaction survey data to support unit managers in feedback sessions and action planning
Identifies critical needs area’s and takes appropriate steps to rectify problems
Coordinates with legal to respond to all EEOC and OFCCP charges
Conducts climate surveys and exit interviews, as well as reviews Associate and Customers Satisfaction Surveys to analyze and monitor levels of associate morale and job satisfaction
Support New Unit Openings/Acquisitions Duties:
Uses Transition Planner to assist in new unit openings and transition phase of acquisitions and closings when the unit size dictates HR involvement
Coordinates and conducts new hire orientation and management training related to HR issues in unit opening and payroll transitions as appropriate
Training and Development Duties:
Coordinates and conducts management training related to the operators HR responsibilities (i.e.: terminations, sexual harassment, and managing performance)
Uses data from the HR SERVICE CENTER to spot trends and provide strategies for improvement. Conducts HR assessments and checks compliance with mandated training.
Delivers training presentations regarding human resources policies, programs and practices
Presents standardized HR related topics
Regularly conducts HR related training to the field at district and regional meetings (i.e.: Sexual Harassment, Progressive Discipline)
Visibility and Communication:
Supports Preferred Employer objectives and HR business plan by attending and participating in district and region meetings
Builds HR credibility and operations relations by performing annual “Day In The Life” (DITL) tours and account visitations with District and Region management
Recipe to Succeed:
Respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Write speeches, training materials, and articles for publication that conform to prescribed style and format.
Effectively present information to all levels of management, public interest groups, and/or board of directors
Ability to anticipate, recognize and define problems from both a global and finite perspective, collect data, establish facts, and draw logical and valid conclusions.
Bachelor's Degree or PHR or SPHR - 1 or 3 years of equivalent preferred
Two-five (2-5) years’ experience in a multi-site, multi-state environment
Previous experience in overseeing the activities of a large number of employees in multiple sites and multiple states highly desirable
Associate relations experience a must
Excellent computer skills including Excel, PowerPoint, Outlook, as well as data management systems
Union experience a plus
Must be willing to work the necessary hours and schedule to meet business needs
Must be able to travel up to 50%
Apply to Compass Group today!
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Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Career LevelMid Career (2+ Years Experience)SectorCompass One HealthcareAreas of InterestHuman ResourcesEducationBachelor's DegreeLocaleNew York-Valhalla, Massachusetts-Cambridge, New York-Rye Brook, Connecticut-Hartford, Massachusetts-Springfield, Massachusetts-Boston South, Connecticut-New Haven, New York-New York City, New York-Westchester, Massachusetts-Worcester, Connecticut-Waterbury, Connecticut-Stamford, New York-Queens, Massachusetts-Boston, Massachusetts-Boston NorthPreferred LanguageEnglish