Massachusetts Institute of Technology Access Services Assistant in Cambridge, Massachusetts

Job Description

ACCESS SERVICES ASSISTANT, MIT Libraries, to assist with circulation, reserves, and service desk operations; physical delivery between MIT Libraries, including driving a van; and physical space management. Will interpret policies and procedures and provide information about access to collections and space; open and close the library and report facilities and safety incidents/issues; participate in book searching, shelving, collecting statistics, handling financial transactions, operating special equipment, sorting and delivering library materials, and identifying opportunities for service improvements; and perform some materials processing, working with staff to resolve problems. May participate on local and library-wide committees/teams/groups or projects and perform other duties as assigned.

A complete job positing is available at

Job Requirements

REQUIRED: minimum of six months’ direct/related experience; experience with automated library systems and standard software (e.g., MS Office, e-mail, calendar); ability to generate reports and work with data; keenness for mastering new software, systems, and technology; strong interpersonal and communication skills; proven commitment to delivering high quality customer service; ability to work and contribute both independently and as an integral part of a service team and to work collaboratively and interact effectively with a diverse group of people; strong organizational skills; ability to manage competing priorities and meet deadlines; well-developed problem solving skills, including ability to identify problems, exercise sound decision-making in carrying out solutions, work under pressure, and tolerate ambiguity; initiative and flexibility for successfully adapting to and working creatively in a dynamic environment; valid driver’s license, ability to operate a motor vehicle, and good driving record; and the ability to lift 40 lbs, move boxes, shelve materials, push book trucks, and tolerate dust. Job #14979-4

The schedule, which is subject to change, is Tuesday to Thursday, 2:00 to 10:00 P.M.; and Saturday, 11:00 A.M. to 7:00 P.M.


MIT is an equal employment opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin.

Job Number: 14979

Functional Area: Libraries

Department: Libraries

School Area: Libraries, MIT Press, Tech Review

Employment Type: Full-Time

Employment Category: Non-Exempt

Visa Sponsorship Available: No

Schedule: 35 hrs/wk - see description section for schedule