s and Border Protection SUPERVISORY CBP OFFICER (WATCH COMMANDER) in Boston, Massachusetts

Job Overview

Job Overview

Customs & Border Protection (CBP): Securing America's BordersDo you desire to protect American interests and secure our Nation while building a meaningful and rewarding career? If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resiliency to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

Discover a challenging and rewarding career in CBP, the sole organization responsible for securing the nation's borders. At U.S. Customs and Border Protection, we:

  • Screen passengers, vehicles, and shipments entering our country
  • Seize illegal narcotics, vehicles, and agricultural products
  • Prevent unauthorized entry into the country
  • Rescue individuals who fall into dangerous conditions traversing our border

For more information about CBP's mission, activities, and careers, please see http://www.cbp.gov.

Joining the Customs and Border Protection Office of Field Operations will allow you to use your expertise to detect and prevent terrorists and instruments of terror from entering the United States. This position starts at a salary of $111,695 (GS-14, step 1). Apply for this exciting opportunity to strengthen homeland security by performing law enforcement activities such as inspection, intelligence analysis, examination, and interpretation of laws and regulations.

Who May Apply:

Current U.S. Customs and Border Protection employees with competitive status.

  • For definitions of terms found in this announcement, please see http://www.dhs.gov/xabout/careers/gc1303762131481.shtm.

*Organizational Location: *This position is located within U.S. Customs and Border Protection, Office of Field Operations, Boston Field Office, with a duty station of Boston, MA

One or more selections may be made using this job opportunity announcement. Further selections may also be made for additional organizational divisions and/or units within the duty location(s) listed above.

If going from a LEO Covered Position to a Secondary CBPO Enhanced Retirement Covered Position: Please be advised that when you enter on duty in this Secondary CBPO Enhanced Retirement covered position you will no longer be covered under the Special Retirement System for Law Enforcement Officers, but will only be covered under the Federal Employees Retirement System (FERS). For further information on the Secondary CBPO Enhanced Retirement Coverage, please see the section on Retirement Coverage.


In this position, you will become a key member of a team of homeland security professionals detecting and preventing terrorists and instruments of terror from entering the United States. Typical work assignments include:

  • Directing all work activities regarding the full range of inspection, intelligence analysis, examination, and law enforcement activities relating to counter-terrorism and the arrival and departure of persons, conveyances, and merchandise at Ports of Entry
  • Interpreting laws and Federal, state, and local regulations relating to the admissibility of people, cargo, and conveyances; international mail compliance; and the arrival and departure of vessels, cargo and conveyances
  • Identifying potential terrorists and instruments of terror
  • Performing layered enforcement activities relative to counter terrorism aimed at preventing the entry of terrorists and instruments of terror, harmful pests and diseases, illegal drugs and contraband, and all illegal aliens and importations/exportations contrary to law and trade agreements, etc., from entering/existing the United States
  • Directing, coordinating, and overseeing the work through subordinate supervisors
Supervisory Status


Promotion Potential


Travel Required
  • Occasional Travel
  • Travel may be required
Relocation Authorized
  • Yes
  • Relocation expenses will be paid in accordance with the Federal Travel Regulation limits and agency policy.
Who May Apply
This job is open to…

Current U.S. Customs and Border Protection employees with competitive status.

Questions? This job is open to 1 group.

Job Requirements

Job Requirements
Key Requirements
  • You must be a U.S. Citizen to apply for this position
  • You may be required to pass a background investigation
  • Males born after 12/31/1959 must be registered with Selective Service
  • You may be required to pass initial and random drug testing
  • You may be required to carry a firearm and maintain firearm proficiency
  • You must pass the CBP Officer Promotional Assessment (including in-basket)

GS-14: You qualify at the GS-14 level if you possess one (1) year of specialized experience including: supervising, and directing inspection, intelligence analysis, examination, anti-terrorism, and other law enforcement program relating to the arrival and departure of persons, conveyances, and merchandise into the United States. Experience supervising Customs and Border Protection related work activities is preferred. Secondary CBPO Enhanced Retirement Requirement: The criterion is that knowledge, skill and ability in a position deemed to meet primary CBPO special retirement coverage is a* mandatory prerequisite* to satisfactorily perform the major duties and responsibilities of this job. In order to meet the requirements of this secondary CBP Officer position you must have permanently served in a primary CBP Officer Special Enhanced Retirement covered position, i.e. Customs Inspector, GS-1890, Immigration Inspector, GS-1816, Canine Enforcement Officer, GS-1801, or CBP Officer, GS-1895. Note: If you currently serve in a permanent Secondary CBPO Enhanced Retirement covered position, you are exempt from this mandatory prerequisite.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must:

  • Meet all qualification requirements subject to verification at any stage of the application process; and
  • Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by Friday, July 28, 2017.

Promotion Eligibility Rules as of October 1, 2013 (Directive No. 51332-022B): CBP requires competition for selection into supervisory and managerial positions for occupations covered by competency-based assessments.

  • Candidates for this GS-14 supervisory/managerial position must have competed for and served in a permanent or temporary GS-13 second-line or higher or equivalent supervisory position or in a permanent GS-13 managerial position.
  • The above requirement does not apply if you currently hold or previously held a permanent supervisory or managerial GS-14 or higher position.
  • To view the Promotion Eligibility Directive in its entirety, please visit the HRM Career Center webpage on CBPnet.

If you are not a current GS-1895 and you are selected, you will have to meet the following medical/physical standards:

Physical and Medical Requirements: Because the duties of the position are of a strenuous nature and require a high degree of interaction and responsibility to the public, you must undergo and successfully pass our medical screening process. We will schedule, provide and pay for the required basic medical examination. For more information, go to http://www.cbp.gov/sites/default/files/documents/cbpodrugtest3.pdf Physical Fitness Screening: Due to the strenuous nature of the CBP Officer duties and the associated training programs, fitness tests have been developed and will be used to screen candidates for CBP Officer positions. Candidates will be required to pass 2 pre-employment fitness tests. For more information on the requirements and a 6-week readiness program designed to assist you in achieving a level of physical fitness that will help you successfully pass the CBP fitness tests, please see the following link: http://www.cbp.gov/careers/join-cbp/which-cbp-career/cbp-officer.

Firearms Requirement: You will be required to carry a firearm and maintain firearm proficiency. Any person who has been convicted of a misdemeanor crime of domestic violence cannot lawfully possess a firearm or ammunition. You will be required to certify whether you have ever been convicted of such an offense. False or fraudulent information is criminally punishable by fine or imprisonment.

Uniform: This position requires you to wear an officially-approved uniform while in a duty status. Physical and Environmental Conditions: The work environment includes offices, aircraft operation areas, airline passenger and cargo areas, and marine docks. Periods of outdoor work may be required in snow, rain, or extreme heat. Occasional periods of outdoor work may be required in remote areas with no modern comfort facilities. The work may involve the use of toxic chemicals, pesticides, and fumigants. Protective clothing may be required such as hard hats, gloves, goggles, hearing protection, and respirators. Supervisory Probationary Period: You may be required to serve an 18 month probationary period upon appointment and complete a supervisory training course within 12 months of assignment.

*Supervisory Training: *All newly appointed, permanent second level supervisors (managers) are required to complete mandatory training. The training will be scheduled by the Office of Training and Development within the first 90 days of appointment. The duration of the training will include 4 weeks of in residence training in Harpers Ferry, WV. Note: This training may be waived if previously completed.

Polygraph Examination: Appointment to this position may require the successful completion of a polygraph examination. Basic Training: You may be required to attend approximately 18 weeks of training at the Federal Law Enforcement Academy (FLETC). Candidates selected for certain duty locations may receive an additional 6 weeks of Spanish language training. Motor Vehicle Operation: You must possess a current valid State Driver's license at the time of appointment. Data Systems: You will be required to maintain access to all data systems necessary for duty execution. Shift work: You will be required to perform work on a shift and rotational basis. Overtime: You must be readily available to work overtime on a scheduled or unscheduled basis in excess of the 40-hour work week. Rotation of Assignments/Duty Locations: Applicants may be required to rotate assignments and duty locations. Foreign Language: Foreign language proficiency may be required in some locations.

Security Clearance

Public Trust - Background Investigation

Additional Information

Additional Information
What To Expect Next

Once the job opportunity announcement has closed, we will assess your experience and training, identify the best qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. You will be notified by email after each of these steps has been completed. Stay informed of changes to your application status by signing up for automatic email alerts at: https://my.usajobs.gov/Account/NotificationSettings.aspx. If you are referred, you will receive a final notification of the disposition of the announcement. We expect to make a tentative job offer within 60 days after the close of the announcement. If you are selected, we may conduct a suitability/security background investigation.


DHS offers competitive starting salaries and an attractive benefits package, including: health, vision, dental, life and long-term care insurance, Thrift Savings Plan (similar to a 401(k)), Flexible Spending Account, retirement plan, Employee Assistance Program, personal leave days and paid federal holidays. Other benefits may include: flexible work schedules, telework, tuition reimbursement, transportation subsidies, uniform allowance, health and wellness programs, and fitness centers. DHS is committed to employee development and offers a variety of employee training and development opportunities. For more information, please go to www.dhs.gov/careers and select "Benefits".

To compare cost of living data, calculate mortgage scenarios, or gather information on communities and school districts, please visit the website: http://www.relocationessentials.com/aff/lifecare/tools/salary/col.aspx

Other Information

Retirement Coverage:This position has been identified as a secondary position as provided under the enhanced retirement provision of Public Law 110-161 for Customs and Border Protection Officers. Please see http://cbpnet.cbp.dhs.gov/xp/cbpnet/hrm/retirement/newcbporetirementcoverage/cbpfaqs.xml for requirements of secondary coverage. Information is also available by calling the CBPO Retirement Coverage toll-free hotline at 1-866-469-7359 or emailing questions to rabaservices@cbp.dhs.gov. If you are found qualified and eligible to occupy this position but do not meet the criteria to receive the enhanced retirement coverage, you will be covered under the FERS retirement system.

Background Investigation:Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (i.e., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy) and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. Entry into this position may require that you successfully pass a polygraph examination. For more information, please see: https://www.cbp.gov/careers/join-cbp/which-career/apply/background-investigation

Probationary Period: Current and former federal employees may be required to serve or complete a probationary period.

Bargaining Unit: This position is not covered under the bargaining unit.

CBP uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify here, http://www.uscis.gov/e-verify, including your rights and responsibilities.

Every individual receives a fair opportunity throughout the federal recruitment and hiring process. To learn more, click on the link https://hru.gov/StudioRecruitment/tools/MythbusteronFederalHiringPolicies.pdf

Please view the video "Protecting America 24/7" to learn more about CBP's Office of Field Operations: http://cbpapps.cbp.dhs.gov/ofo/2011/protectingamerica/proamerica.wmv

Follow U.S. Customs and Border Protection on Twitter @CustomsBorder

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/474413100. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.

Open & closing dates: 2017-07-17 to 2017-07-28

Salary: $111,695 to $145,205 / per year

Pay scale & grade: GS 14

Series: 1895 Customs And Border Protection

Appointment type: Permanent

Work schedule: Full Time

Job announcement number: MHCMP-1987109-SJR

Control number: 474413100