Bay Cove Human Services Night Shelter Counselor in Boston, Massachusetts
Position Title:Night Shelter Counselor
Division:Mental Health Services
Program Name:Boston Night Center
Schedule:Thursday 12a to 7a,
Thursday 8p to 7a,
Friday 8p to 7a,
Saturday 8p to 7a
Responsibilities:Facilitate access in a respectful, safe, and efficient manner to get all guests into the Night Center. Respond to all requests and emergencies in a manner that respectfully attends to the immediate concern. Intervenes with guests in a manner that de-escalates anxious, pressured or overtly worrisome behaviors and safety concerns. Communicates with on-site co-workers in real time through use of cell/push phone system in a manner that optimizes effective communication of any concerns and delivery of Night Center. Provide care for guests and maintain safety by visual monitoring of all guests, conducting safety checks throughout the space., Assists in set up and cleanup of all activities. Completes required documentation at intake, HMIS incident reporting,as required. Provides as needed monitoring of the area outside the program in order to optimize safety of guests, neighbors, and essential health standards. Assists guests in urgent need to secure shower, clothing, and medical interventions. Participates in weekly staff meetings and supervisions. Works collaboratively with all community partners and members in a respectful and responsive manner. Administers Narcan as needed to mitigate opiate overdose and fatalities. Follows plans and restrictions established by Boston Night Center leadership and team members. Follows all SafeServe practices to optimize the health and wellness of all guests. Respond immediately to all medical and behavioral health emergencies appropriately address and resolve the situation. Maintains confidentiality of all guests and their circumstances.
Qualifications:High School Diploma or GED. Knowledge of modality specific issues, such as addiction, serious mental illness, and homelessness.
Driver's License Required?No