Massage Envy Front Desk Associate - Part Time in Boston, Massachusetts
FRONT DESK/SALES ASSOCIATE
Offering excellent customer service to
guests and members, present the wellness program, and assist the clinic manager in daily operational tasks.
Promptly and professionally answers the phone
Effectively and efficiently books appointments
Greets guests and members as they enter the clinic, log and relay member concerns to manager.
Efficiently and effectively checks members in and out for appointments
Presents Wellness Program to all prospects
Understands and applies the sales process
Understands and applies strategic sales offerings (cross promotions)
Makes appointment reminder calls daily
Assists in maintaining cleanliness of the facility
Other duties as assigned: Refer to daily activity check list
Must be punctual and have a reliable method of transportation
Perform other duties assigned by Management
Understands, believes in and upholds Massage Envy's Vision and Values
Understands, believes in and upholds Massage Envy's Service Essentials
Must be able to lift and carry up to 30 lbs
Must be able to stand for long period of time, breaks are granted as require by law
Must be able to use office equipment, including telephones, computers, fax and copier machines.
Reasonable accommodations are available to individuals with disabilities, upon request, as required by law.
PLEASE NOTE THAT THIS POSITION IS MAINLY A SALES POSITION, IF YOU ARE NOT INTERESTED IN SALES NOR POSSES THE SKILLS FOR SALES PLEASE DO NOT APPLY.
Attached resume is preferred
We are looking for someone who has a Full Time Open availabilty.
Qualified candidates will:
Education, Skills and Training:
Have a high school diploma or equivalent (GED).
Possess basic math and cash handling experience.
Have strong phone and computer skills.
Have previous customer service experience (preferred).
Be able to prioritize and perform multiple tasks.
Work cohesively with others in a fun and fast-paced environment.
Possess general knowledge of massage and esthetic services and modalities.
Communications and Personal Interactions
Have a strong customer service orientation and be able to communicate effectively with members and guests, prospective clients, vendors, and the franchised location’s management and team.
Maintain client confidentiality.
*Massage Envy Franchising, LLC (“MEF”) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.
Job ID: 2017-20617
External Company URL: www.massageenvy.com