Liberty Mutual Consultant - Digital Media - Audience Analytics & Technology in Boston, Massachusetts

  • Advance your career at Liberty Mutual Insurance- A Fortune 100 Company! *

Did you know that US Consumer Markets has its own digital media agency in house? Come join us!

It’s an exciting time to join the Digital Media Buying and Analytics team within the Marketing, Direct, and Digital organization. As we continue to grow, we are attracting top strategic, creative and analytical minds. Why? Because we offer the chance to do inspiring work that makes a difference and the opportunity to work with innovative companies like Google, Salesforce, Krux, Facebook, Amazon and many more in order to execute multi-million dollar, data-driven campaigns.


  • Role Summary *

We’re looking for an experienced, talented, and results-oriented Consultant who knows how to connect and engage online and offline marketing audiences; the in-house subject matter expert on 1st, 2ndand 3rdparty data. This role will be responsible for leading the analysis, planning, development, and implementation of data-driven, technology-enabled audiences using the Data Management Platform (DMP) to enable optimization of multi-million dollar media campaigns . This role will be responsible for defining and driving forward overall strategy for the DMP & its underlying technology, and educating internal partners on its capabilities. This role is highly cross-functional and requires consulting with multiple stakeholders in areas of IT, Data Strategy, and eCommerce.

  • Responsibilities: *

    • Strategy & Analytics Development *

o Lead development of DMP & Audience vision with share-outs to broader teams and senior leadership.

o Build strategy frameworks and analytical tools for evaluating the impact of audience data on digital marketing.

o Partner with Media & Data Science teams to develop testing capabilities across DMP segments, including test structures, deployment and analysis.

o Develop high level story for monthly business reporting, working with Media teams and the DMP Analyst to reflect the impact of their data strategy on performance.

o Understand the digital customer journey and consult on customer personalization initiatives across the organization, providing expertise on how 1st, 2nd, and 3rdparty data can be used for site personalization.

o Oversee all future selection and maintenance of the DMP or ad technology stack in partnership with Data Strategy and IT teams.

* * Process/Continuous Improvement *

o Oversee maintenance and data integrity of DMP and input data feeds by creating auditing processes (for example, customer & prospect data being onboarded into platform).

o Identify opportunities to scale 1stparty data use, improve data cost or technology stack efficiencies through quarterly audits.

o Identify opportunities to enhance audience effectiveness through internal lifetime value modeling in partnership with Data Science team.

o Facilitate new integrations within and outside of the platform with digital vendors and internal data warehouses to enhance audience capabilities.

o Constantly have an “ear-to-the-ground” to bring technological advancements & opportunities to the organization that will help to support business strategies.

* * Data Governance & Training *

o Oversee DMP segment intake process and platform permissions.

o Oversee Doubleclick Marketing architecture and taxonomy in order to enforce consistency across digital media channels and stakeholders.

o Demonstrate an understanding of legal issues around data privacy and security.

o Providing data-oriented support and training on systems, procedures, best practices, related to data providers and quality.

Qualifications:

  • Proactive, team player.

  • Big idea, strategic thinker that can also roll up their sleeves and do the work.

  • Bachelor's degree required, Master's degree highly preferred.

  • 5 years of experience in marketing/advertising, management consulting, insurance or other analytical field.

  • Experience with digital ecosystem, available data sources and methods of executing data-driven campaigns.

  • Familiarity with digital analytics tools such as DMPs, Google Doubleclick, Visual IQ, Optimizely, etc.

  • Strong Excel skills required. SQL, SAS, R, SPSS skills highly preferred.

  • Strong quantitative and problem solving skills working in complex, technical environments.

  • Knowledge of data modeling as well as third party digital data sources and research.

  • Must have passion for digital media and emerging technologies.

  • Must have project management experience in highly cross functional work environments, with both technical and strategic stakeholders.

  • Must have strong communication skills and ability to adapt communication to specific stakeholders.

Benefits:

We recognize that talented people are attracted to companies that provide competitive pay, comprehensive benefits packages and outstanding advancement opportunities. For this reason we offer a Comprehensive Benefits Plan that includes the following:

  • 401K and Company paid pension plan

  • Medical coverage

  • Dental coverage

  • Paid time-off

  • Pay-for-Performance

  • Discounts on automobile and homeowner's insurance

  • Discount fitness memberships

  • Flexible spending accounts

  • Tuition reimbursement

  • Vision care coverage

  • Work/Life resources

  • Credit Union membership

  • Employee and Dependent life insurance

  • Disability insurance

  • Accidental death & dismemberment insurance

Overview:

At Liberty Mutual, we give motivated, accomplished professionals the opportunity to help us redefine what insurance means; to work for a global leader with a deep sense of humanity and a focus on improving and protecting everyday lives. We create an inspired, collaborative environment, where people can take ownership of their work; push breakthrough ideas; and feel confident that their contributions will be valued and their growth championed.

We’re dedicated to doing the right thing for our employees, because we know that their fulfillment and success leads us to great places. Life. Happiness. Innovation. Impact. Advancement. Whatever their pursuit, talented people find their path at Liberty Mutual.

Job: *Analytics

Title: Consultant - Digital Media - Audience Analytics & Technology

Location: MA-Boston

Requisition ID: 89022